Ragnarok 2 Cant Connect to Server Please Try Again

Y'all can read this guide in the following languages:

Upon encountering any errors, please make certain to practise all the steps listed beneath.

• Always use the Full Installer. You can download it here.
• Correct-click on NovaRO.exe and set its Compatibility mode to Windows 7, if you lot're running Windows ten or Windows XP Service Pack 3, if y'all're running Windows 7.
• Right-click on NovaRO.exe and tick the box next to Run as Administrator.
• Right-click on Nova Patcher.exe and tick the box next to Run as Ambassador.
• Be sure to take hold of the latest patch through Nova Patcher.exe
• Avoid installing the game to Plan Files. Try to install it to somewhere like C:\Games\
• Disable Anti Virus AND Firewall software before installing and/or patching. (Especially in the case of Avast and McAfee)
• If you utilize Warsaw (a bank software popular in Brazil), yous volition need to uninstall information technology.

Should you lot still have any problems, please explain your problem on Discord's #technical-support channel.

Contents

• 1 Installer issues
  • 1.1 The installer doesn't start
  • ane.2 The install stops at "information.grf"
  • 1.iii The installer cannot connect or takes too long
• 2 Patcher issues
  • two.1 START GAME push does not open the game
  • 2.2 "Your game executable has been modified or is not the latest version"
  • two.3 "Impossible to read more data from the download stream..."
  • 2.4 ".NET Framework 3.five is missing"
  • 2.5 Patcher simply shows a white bar, I can't do annihilation
  • 2.6 I can't change my patcher background/My patcher window is small
• three Client issues
  • 3.i Cannot init d3d or grf file has problem
  • three.2 Crashing in certain maps equally well as from Burn down Rain
  • 3.3 Cannot notice File: ...
  • 3.4 "Ragnashield.dll is missing"
  • 3.5 My client motorcar-close randomly
  • three.six I tin't click anything, I can't move. I tin write in channels though.
  • 3.7 The procedure entry point MiniDumpWriteDump could not be located in the dynamic link library dbghelp.dll
  • three.eight The procedure entry indicate MiniDumpWriteDump could not exist located in the dynamic link library nvspcap.dll
  • iii.9 When I utilize a skill or attack, I get an 'attempt to telephone call a goose egg value'/'IsItemUsingArrow' fault.
  • 3.ten I see missing sprites ingame.
  • 3.eleven I can only see RGB Emulation
  • iii.12 I want to play on a Mac / Linux operating organisation
  • 3.13 I receive a 0xc0000005 error when starting the customer
  • 3.14 My client closes without whatever warning
  • three.15 MSVCP120.dll is missing
  • 3.16 MSVCP140.dll is missing
  • three.17 api-ms-win-crt-runtime-l1-1-0.dll is missing
  • 3.18 I crash when I open another client/try to dual client
  • 3.nineteen I have a weird graphic bug
• 4 WMI related issues
  • 4.1 Using Windows XP (RagnaShield Beta - WMI generic failure)
  • 4.2 Error code: 0x80070422
  • 4.3 Error lawmaking: 0x80041002 (or 0x80041013, 0x80041010)
• five New 2018 client update
  • five.1 You receive a Win32 application error
  • 5.2 This app can't run on your PC (Windows 10)
  • 5.3 My screen looks like this how do I fix it?
• 6 Ingame issues
  • half-dozen.ane Screenshot: PrntScr button doesn't work
  • 6.2 Screenshot: The paradigm is grey/distorted
  • half dozen.3 Hotkeys are not being saved
  • 6.4 Failed to Connect to Server
  • 6.5 The font is too small!
  • 6.half-dozen I can't add together skill points after a skill reset!
• 7 NovaExt issues
• 8 Replay issues
• 9 Nova Labs bug
  • 9.one Nova Labs window closes after clicking on it from patcher
• 10 GM related bug
• 11 Come across As well

Installer bug

The installer doesn't commencement

1. Disable your antivirus; it might be scanning the whole file.
2. Depending on your computer, information technology can have some time to commencement; look patiently.

The install stops at "data.grf"

• Data.grf is the biggest file in the installer; the installer is working, only it doesn't evidence the progress (look a few minutes).

The installer cannot connect or takes besides long

1. There is a connection issue to the download server when downloading the BGM binder through the installer.
2. Using a VPN volition well-nigh likely become rid of the issue. Yous can try SoftEther, for free, by clicking hither.

Patcher bug

START GAME push does not open the game

• The game will still appear on your Task Manager as running.

1. Close your Nova Patcher.exe if it is still open.
2. Right-click Nova Patcher.exe > Properties.
3. Select the Compatibility tab (2nd tab).
4. Prepare its Compatibility mode to Windows 7, if you're running Windows ten or Windows XP Service Pack 3, if you're running Windows seven.
5. Check Run this program as administrator.
6. Click Apply, then OK.
7. Open Nova Patcher.exe and the game should open as normal.

"Your game executable has been modified or is not the latest version"

• Problem: At that place might exist an consequence with your customer version, effort this one over here instead:

  https://www.novaragnarok.com/download/clients/NovaRO_201809.zip

• Problem: Yous have two server clients in the same folder.

  Solution: Delete the binder and install the ii servers to two dissimilar folders.

• Problem: You are running two unlike server's clients at the same fourth dimension.

  Solution: NovaRO can be only run with other NovaRO clients. Try closing the other clients to brand it work.

• Problem: Your game is non up to appointment.

  Solution: Run the Nova Patcher.exe and await until information technology patches.

• Trouble: Your game is not upward to date, only you patched.

  Solution: Disable your firewall/antivirus during the patching or add together the exe every bit an exception.

"Impossible to read more information from the download stream..."

1. Right-click the background > Retry.
2. This error shows upwards when a file fails to download.
3. If the file appears to be large, wait at the name when it is downloading.
   Download the patch file manually by typing the following URL:
   https://www.novaragnarok.com/patch/data/name_of_the_file.thor
4. Identify the file in your NovaRO folder and run the patcher again.

".NET Framework 3.5 is missing"

1. Download the post-obit files
   • https://www.microsoft.com/en-ca/download/details.aspx?id=21
   • https://www.microsoft.com/en-ca/download/details.aspx?id=17851
2. Install both of the frameworks (if it's already installed it volition tell y'all).

Patcher simply shows a white bar, I can't do anything

1. Download the latest patcher version hither (https://world wide web.novaragnarok.com/download/NovaPatch.cipher) and extract the files in your NovaRO folder.
2. Run Nova Patcher.exe again.

I can't change my patcher background/My patcher window is small

This is due to your estimator not supporting a high resolution. You tin force it to get bigger by placing this tkextra.ini file into your NovaRO binder.

• Y'all can remove it someday past deleting information technology from your folder.

Client issues

Cannot init d3d or grf file has problem

• Ragnarok has a maximum resolution of 2048 x 1536. This cannot exist changed due to Ragnarok being based off of Directly X7.
• Ensure your monitor'south native resolution is set to 2048 x 1536 or lower. On some machines, this requires a computer restart.
• Alternatively, you can edit config.ini in the NovaRO binder and set the width and summit to lower than 2048 x 1536, and fullscreen_mode: 0

Crashing in certain maps as well as from Fire Pelting

• Example maps: pay_dun01, iz_dun03, gef_dun00, beach_dun.
• The post-obit steps can besides be used to gear up an issue with the game not starting after pressing the "Start Game" button on the Nova Patcher.
• Note, this will not work on Windows XP.

1. Close your NovaRO.exe if it is yet open.
2. Correct-click NovaRO.exe > Properties.

   

3. Select the Compatibility tab (2nd tab).
4. Check Run this program in compatibility mode for Windows XP (Service Pack 3).
5. Cheque Run this plan as administrator.

   

6. Click Apply, then OK.
7. Open NovaRO.exe and enjoy playing.

Cannot detect File: ...

1. Exit the game.
2. Run the NovaRO patcher and patch your game.

"Ragnashield.dll is missing"

1. Disable your firewall and antivirus.
2. Delete the NovaRO folder.
3. Run the NovaRO Installer again.

My client auto-close randomly

1. Download the latest client version over hither:

I can't click anything, I can't move. I can write in channels though.

1. You are having issues with the new client, download the one-time client version over hither: https://www.novaragnarok.com/download/clients/NovaRO_201701.zippo and extract to your NovaRO folder.

The procedure entry point MiniDumpWriteDump could not exist located in the dynamic link library dbghelp.dll

1. Open up your NovaRO folder and rename the file "dbghelp.dll" to "dbghelp_old.dll" or anything else.
   This will make you use the Windows'due south version of the DLL instead of the i provided by default.

The procedure entry point MiniDumpWriteDump could not be located in the dynamic link library nvspcap.dll

1. Open your NovaRO folder and rename the file "dbghelp.dll" to "dbghelp_old.dll" or anything else.
   This will make you use the Windows's version of the DLL instead of the one provided by default.

When I use a skill or assault, I get an 'effort to telephone call a zippo value'/'IsItemUsingArrow' error.

Solution 1

1. Simply run your Nova Patcher Alternative.exe from your NovaRO folder and the issue should exist resolved.

Solution 2

1. Open your patcher, right-click the background and select Reset all patches.

   

2. And so correct-click the background again and use Retry.
3. Let it patch and y'all should be expert to become.

Solution iii

1. Download the Total Installer and patch upwardly.

I see missing sprites ingame.

Solution 1

1. Simply run your Nova Patcher Alternative.exe from your NovaRO binder and the issue should be resolved.

Solution 2

1. Open your patcher, correct-click the background and select Reset all patches.

   

2. Then right-click the groundwork again and utilize Retry.
3. Let information technology patch and yous should be expert to go.

Solution three

1. Download the Full Installer and patch up.

I can only see RGB Emulation

1. This ready just applies if you lot just see RGB emulation in your Setup.exe's list of Graphic Devices.
2. Simply uncheck "Disable hardware-accelerated graphics" and it should give yous new options in the list of Graphic Device.
3. Select the kickoff pick in Graphic Device (which should be Direct3D HAL).

I desire to play on a Mac / Linux operating system

• Mac and Linux support is in beta.
• Here'south a tutorial for running NovaRO on Mac:
  • https://gist.github.com/phaicm/cd7b66b82232b1535fbd2652d6d048e3
• And here'south the Linux one:
  • https://gist.github.com/phaicm/cc6c876c903063720617b3b3e344ffcc
• Alternatively there are two other options to play NovaRO on a Mac or Linux machine:
  1. Virtual Car: Install a Windows OS on a virtual machine. Example of virtual machine software includes Virtual Box, VMware, Parallels, etc.
  2. Dual Booting: Install a Windows OS on a separate division of your hard disk drive. This tin exist done using partition management software, such every bit Kicking Camp or GParted.

I receive a 0xc0000005 error when starting the client

1. Install all the following VC++ Redistributables:
   • https://www.microsoft.com/en-ca/download/details.aspx?id=29
   • https://www.microsoft.com/en-ca/download/details.aspx?id=5555
   • https://world wide web.microsoft.com/en-ca/download/details.aspx?id=40784
   • https://www.microsoft.com/en-ca/download/details.aspx?id=48145
   • https://aka.ms/vs/fifteen/release/vc_redist.x86.exe

My client closes without any alarm

1. This is most likely due to a process named core.exe (Warsaw) that identifies NovaRO as a virus and closes it.
2. To stop Warsaw:
   1. Use Windows > Run > "services.msc". So disable all GAS Tecnologia services.
   2. The service may plough itself back on without your consent, in which instance y'all'll have to disable it again or await at other ways to fully remove it.

MSVCP120.dll is missing

1. You lot volition have to download and install the following file:
   • VC++ Redistributables (x86): https://www.microsoft.com/en-usa/download/details.aspx?id=40784
   • (Make certain you select the x86 version!)

MSVCP140.dll is missing

1. Yous will have to download and install the following file:
   • VC++ Redistributables 2017 (x86): https://aka.ms/vs/15/release/vc_redist.x86.exe

api-ms-win-crt-runtime-l1-1-0.dll is missing

1. Yous will have to download and install the following file:
   • VC++ Redistributables 2017 (x86): https://aka.ms/vs/15/release/vc_redist.x86.exe

I crash when I open some other client/effort to dual customer

1. This is caused by the User Account Command popup when yous open up the other client.
2. You have to removed the shadow effect.
   • Windows 7 and Vista: Follow this guide: https://www.howtogeek.com/howto/windows-vista/make-user-account-command-uac-stop-blacking-out-the-screen-in-windows-vista/
   • Windows x: Click on "Modify when these notifications appear" when the dialogue shows upwards:

     

   • I practise not know what yous take to select after that, I don't take Windows 10! But it'southward something along the lines of "Remove the dimming effect".

I have a weird graphic bug

1. My screen look like this :

   

2. Yous take to disable hardware-acceleration in the game setup

   

In that location are multiple errors related to WMI. Hither are the most mutual ones.

Using Windows XP (RagnaShield Beta - WMI generic failure)

1. First menu, Run...
2. Type services.msc, press enter.
3. Ringlet downward and look for Windows Management Instrumentation.
4. Enable it.

Error code: 0x80070422

1. Showtime menu, Run...
2. Type services.msc, printing enter.

   

3. Scroll down and await for Windows Direction Instrumentation.

   

4. Correct-click > Backdrop > Set the Startup type to Automatic.

   

5. Click Start, and so OK.

Fault code: 0x80041002 (or 0x80041013, 0x80041010)

Solution i

1. Run wmi_rebuild.bat in your NovaRO folder with correct-click > Run every bit Admin.
2. After information technology finishes, restart your figurer.
3. If you become errors while doing this (or if information technology didn't help), get to solution 2.

Solution 2

1. Get-go card, Run...
2. Blazon services.msc, printing enter.

   

3. Scroll down and look for Windows Management Instrumentation.

   

4. Right-click > Properties > Ready the Startup blazon to Disabled.

   

5. Reboot your figurer (this step is required).
6. Go in C:\Windows\System32\wbem\
7. Rename repository to repository.old.

   

8. Open the Services window (stride i to three).
9. Right-click > Properties > Set the Startup type to Automatic.

   

10. Click Start, then OK.

New 2018 client update

You receive a Win32 application error

1. This problem is caused by a bug in the default patcher.
2. You can redownload the 2018 files manually from https://www.novaragnarok.com/download/clients/NovaRO_201809.null
3. If that doesn't help, you tin can revert back to the 2017 legacy client (https://world wide web.novaragnarok.com/download/clients/NovaRO_201701.zip).
4. Alternatively, the updated version of the Nova Patcher (https://www.novaragnarok.com/download/NovaPatch.zip) volition be able to download this new client without any issues.

This app can't run on your PC (Windows ten)

1. Redownload the 2018 files manually from https://www.novaragnarok.com/download/clients/NovaRO_201809.goose egg
2. If that doesn't assistance, you can revert back to the 2017 legacy client (https://world wide web.novaragnarok.com/download/clients/NovaRO_201701.zippo).

My screen looks similar this how do I fix it?

1. Make sure your graphic drivers and directX are up to date.
2. Brand sure yous have the correct graphic device selected in your setup.exe

Ingame issues

Screenshot: PrntScr button doesn't work

1. Printing Esc > Options and Settings > Interface.
2. Alter the hotkey for "Screenshot".

Screenshot: The prototype is grey/distorted

1. Run NovaRO\Setup.exe.
2. Modify your horizontal resolution to be divisible by 4.
3. (You must do it for the width and height in NovaRO > RagnaShield > config.ini if you're using false fullscreen.)

Hotkeys are non existence saved

1. Download the [1] and excerpt it to your NovaRO folder.
2. If that didn't work, download the one 2017 customer and extract information technology to your NovaRO binder.

Failed to Connect to Server

1. Make sure the server is non on maintenance and inquire someone else on Discord if they can log in first.
2. Endeavor a fresh reinstall in a new folder (changing the installation drive seems to have helped someone?).
3. Make sure the following ports are opened: 6954, 6175 and 5175.
4. Contact a GM or require more than help on the forums.

The font is too small!

1. Open NovaRO\RagnaShield\import_config.ini and edit the values in the file.
2. Uncomment the //Font.Size: 15 line by removing the // at the beginning.
3. Practise the same for the Font.Family (you lot can choose any of your liking).
4. We recommend the following fonts:
   • Verdana 12 for no confusing I and i.
   • Arial 13 for bigger fonts.

I tin't add skill points after a skill reset!

Y'all must remove all items that grant skills before you perform a reset. Mutual offenders are:

To exist on the safety side, remove all equipment before resetting.

NovaExt problems

• Close all clients before editing NovaExt.ini.
• In NovaRO\Setup.exe, make sure "Restrict mouse to window" is unchecked.
• Set up the Sound Mode to "Apply 2D Sound".
• Install all the VC++ Redistributables.
• Make certain your client is named NovaRO.exe (whatsoever other name volition fail).
• Brand sure you are not running the customer in compatibility manner. The client requires admin privileges, and then check "Run this plan as ambassador".
• If you nevertheless have a problem, upload your __NovaExt.log and NovaExt.ini from your NovaRO folder and country your figurer specs (Intel/AMD, what graphics carte du jour, etc), Operating System, and Anti-virus programs in the post-obit thread:
  • https://world wide web.novaragnarok.com/forum/topic/7543-novaext-troubleshooting-problems/

Replay issues

If you have crashs while trying to review your replays, Puros developped an aplication to fix them.
Follow the instructions here : https://world wide web.novaragnarok.com/forum/topic/13604-puros-ro-replay-fixer-tool/
(Note that you need a forum account, which is different from your game account, in social club to access it)

Nova Labs issues

Nova Labs window closes after clicking on it from patcher

• Ensure you are fully patched with no error showing on the patcher
• Manually remove the NovaExt.asi files from you installation folder

Refer to Frequently Asked Questions.

See Also

• Getting Started
• TCPNoDelay Tutorial

pattersonupory1953.blogspot.com

Source: https://www.novaragnarok.com/wiki/Troubleshooting

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